Frequently Asked Questions
Everything you need to know about your HAVIT Electronic experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while express options are available at checkout.
Do your electronics come with a warranty?
Yes, all HAVIT Electronic products come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
What is your return policy for faulty items?
If your product is defective upon arrival, you can return it within 30 days of purchase for a full refund or exchange. Please ensure the item is in its original packaging.
How can I track my package after it has shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are HAVIT products compatible with both Windows and Mac?
Most of our peripherals, including keyboards and mice, are plug-and-play compatible with Windows, macOS, and Linux, though specific software features may vary by OS.